Clinical Account Specialist HS-Orange County, CA.
About The Position
The Clinical Account Specialist (CAS) drives demand for current and future dermatology pipeline products in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and collaborates across UCB to create strong experiences for patients living with severe immunologic diseases. The CAS develops understanding of the patient journey and local healthcare ecosystem, including payer considerations, and helps ensure patients receive needed therapies. The role communicates clinical product information and patient support services to healthcare professionals and office staff, demonstrates UCB’s Patient Value Strategy, and works collaboratively in a matrix environment. The CAS is also expected to follow UCB policies and approved messaging and coach the team on using approved sales materials and messages. This position is based in the Orange County, California territory. UCB describes its work approach as hybrid-first, with 40% of time spent in the office unless the role’s nature or description states otherwise.
Requirements
- Bachelor’s degree (BA/BS).
- At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Valid driver’s license with no more than two moving violations in the previous three-year period.
- Must reside within the assigned geography.
Nice To Haves
- Five years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Experience calling on dermatologists in the assigned geography.
- Experience selling injectable biologic products.
- Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
- Biologic product launch experience.
- Business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
- Understanding of the managed care landscape and its influence on business.
- Strong verbal, influencing, presentation, and written communication skills.
- Strong collaboration skills and success working in teams.
Responsibilities
- Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency of visits to clinical decision makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
- Analyze territory data to develop and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
- Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
- Conduct account activities including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
- Make strategic decisions about allocated resources, including financial budgets, samples, and access opportunities.
- Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer education, in accordance with UCB policy.
- Develop understanding of the patient journey and help ensure needed therapies reach patients.
- Communicate clinical information on dermatology products and relevant patient support services to healthcare professionals and office staff.
- Establish understanding of local healthcare ecosystems, including the payer environment.
- Build collaborative, team-oriented relationships and work effectively in a matrix environment.
- Follow UCB policies and approved messages, and coach the team in using approved sales materials and messages with healthcare professionals and other external stakeholders.
Benefits
- A caring and supportive culture where employees are included, respected, and have equal opportunities.
- Opportunities to grow and the freedom to develop a career path.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
