Clinical Account Specialist HS - Richmond, VA

UCB•Richmond, VA

9d•$132,000 - $174,000•Hybrid

About The Position

UCB is seeking a Clinical Account Specialist HS to drive demand for current and future dermatology pipeline assets in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and collaborates across UCB to create strong experiences for patients with severe immunologic diseases. The specialist develops an understanding of the patient journey and helps ensure patients receive needed therapies. The position communicates clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff, builds understanding of local healthcare ecosystems and payor dynamics, and applies UCB Patient Value Strategy principles through collaborative, team-oriented work in a matrix environment. The specialist is expected to comply with UCB policies and approved messaging and to coach the team in using approved sales materials and messages. The role owns territory sales goals and objectives through territory planning, appropriate customer reach and frequency, data analysis, account activities, and collaboration with the Immunology Clinical Specialist and other members of the UCB Patient Value Team. It also involves managing allocated resources, understanding the competitive marketplace, and coordinating compliant promotional educational opportunities. The anticipated base salary range is $132,000–$174,000 per year; actual salary may vary based on internal equity, geography, job-related knowledge, skills, experience, and other factors. UCB describes its work approach as hybrid-first, with 40% office time unless the role description or nature of the position indicates otherwise.

Requirements

Bachelor’s degree (BA/BS).
At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Valid driver’s license with no more than 2 moving violations in the previous three-year period.
Must reside within the assigned geography.

Nice To Haves

5 or more years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Experience calling on dermatologists in the assigned geography.
Experience selling injectable biologic products.
Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
Biologic product launch experience.
Business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions.
Understanding of the managed care landscape and its influence on business.
Strong verbal, influencing, presentation, and written communication skills.
Strong collaboration skills and success working in teams.

Responsibilities

Drive demand for current and future dermatology pipeline assets in the assigned territory.
Develop understanding of the patient journey and take responsibility for helping ensure needed therapies reach patients.
Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
Build understanding of local healthcare ecosystems, including the payor environment.
Establish collaborative, team-oriented working relationships and work within a matrix environment in accordance with UCB Patient Value Strategy principles.
Comply with UCB policies and approved messages, and coach the team on using approved UCB sales materials and messages with healthcare professionals and other external stakeholders.
Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other Patient Value Team members.
Analyze territory data to build and adapt customer call plans and establish professional relationships with healthcare professionals and support staff.
Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
Make strategic business decisions about allocated resources, including financial budgets, samples, and access opportunities.
Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer education, in accordance with UCB policy.