Recruitment Data Policies Clinical Account Specialist HS - Rochester, NY

UCB•Rochester, NY

16d•Hybrid

About The Position

The Clinical Account Specialist (CAS) drives demand for current and future Dermatology pipeline assets in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works across the UCB organization to support positive experiences for patients living with severe immunologic diseases. The position applies UCB’s Patient Value Strategy in a collaborative, matrix environment and follows company policies and approved communications. It involves understanding the patient journey and local health care ecosystem, including the payer environment; communicating clinical information and patient support services to health care professionals and office staff; planning and managing territory activity and resources; and coordinating educational opportunities in accordance with UCB policy. The role is based in Rochester, NY, and requires residence within the assigned geography. UCB describes its general approach as hybrid-first, with 40% of time in the office unless the role’s description or nature precludes that arrangement.

Requirements

Bachelor’s degree (BA/BS).
At least 3 years of direct selling experience to health care professionals in the pharmaceutical, biotech, device, or health care industry.
Valid driver’s license and no more than 2 moving violations in the previous 3 years.
Must reside within the assigned geography.

Nice To Haves

5 or more years of direct selling experience to health care professionals in the pharmaceutical, biotech, device, or health care industry.
Experience calling on dermatologists in the assigned geography.
Experience selling injectable biologic products.
Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
Biologic product launch experience.
Business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions.
Understanding of the managed care landscape and its influence on business.
Strong verbal, influencing, presentation, and written communication skills.
Strong collaboration skills and success working in teams.

Responsibilities

Develop understanding of the patient journey of care and help ensure patients receive needed therapies.
Communicate clinical information about dermatology products and relevant patient support services to health care professionals and office staff.
Understand local health care ecosystems, including the payer environment.
Attain territory sales goals through territory planning and appropriate reach and frequency with clinical decision makers.
Collaborate with the Immunology Clinical Specialist and other members of the UCB Patient Value Team.
Analyze territory data to build and adapt customer call plans and establish professional relationships with health care professionals and support staff.
Maintain understanding of the competitive marketplace and factors influencing prescriber decisions.
Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
Make strategic decisions about allocated resources, including budgets, samples, and access opportunities.
Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff in accordance with UCB policy.
Establish collaborative, team-oriented working relationships and integrate within a matrix environment.
Follow UCB policies and approved messages, and coach the team on using approved sales materials and messages with health care professionals and other external stakeholders.