Clinical Account Manager North Central

FloodGate Medical•Tampa, FL

About The Position

ABM Respiratory Care is seeking a Clinical Account Manager to cover the North Central territory of Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, and Nebraska. The role supports growth of ABM Respiratory Care’s respiratory-care products, including its BiWaze airway clearance platform and Alpha Ventilator. The position involves working with internal teams, external partners, healthcare customers, and key clinical influencers to develop accounts, support product evaluations and installations, and improve product utilization and sales. Minneapolis/St. Paul is the preferred candidate location; Milwaukee and Madison are also acceptable. Travel by car or mass transportation is required 50–75% of the time.

Requirements

At least 3 years of medical device sales experience in capital sales.
Valid driver's license.
Ability to travel 50–75% of the time by car or mass transportation.
Ability to work independently, take initiative, and drive results.
Resilience when managing competing demands and conflicts, with success in a dynamic, fast-paced environment.
Excellent written and verbal communication skills, including strong presentation skills.
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

Respiratory therapy experience is preferred.
Clinical experience in a complex clinical or critical-care environment is preferred.
Bachelor's degree preferred; a master's degree is a plus.
Business intelligence experience with NetSuite, Power BI, or Salesforce is a plus.
Minneapolis/St. Paul is the preferred candidate location; Milwaukee and Madison are acceptable.

Responsibilities

Collaborate with internal ABM Respiratory Care team members to implement strategies and tactics based on global messaging and accelerate business growth.
Use market analytics and partner and customer insights to contribute to account planning that supports new and recurring sales growth and efficient use of resources.
Use internal business intelligence and CRM resources to support regional business management and forecasting.
Work with internal teams and external partners to prioritize customer interactions and conduct regular business reviews focused on results, pipeline, and improvements.
Provide customer service and product education, engaging key influencers to establish organizational best practices.
Plan and manage product evaluations and post-delivery installations, ensuring effective installation, training, and follow-up to support timely purchasing decisions.
Identify, develop, and mobilize key opinion leaders and advocates to endorse ABM Respiratory Care and increase awareness of product value.
Gather competitive intelligence and work with marketing to develop action plans and objection-handling resources.
Manage customer and partner activity through calls, texts, email, virtual presentations, and in-person meetings.
Maintain customer satisfaction and loyalty while following standard operating procedures, company policies, Code of Conduct guidelines, values, and travel and entertainment policies.
Support and ensure compliance with applicable United States QARA guidelines and FDA requirements.
Perform additional responsibilities as assigned.