Clinic Supervisor

CommonSpirit Health • Phoenix, AZ

1d

About The Position

The Clinic Supervisor leads and manages the clinic’s daily operations to ensure efficient patient flow, exceptional service delivery, and a productive work environment. The role oversees administrative and clinical support staff; manages scheduling and facility resources; monitors compliance with policies and procedures; resolves patient and staff concerns; and participates in quality improvement initiatives to optimize clinic performance.

The supervisor contributes to work groups, teams, task forces, and committees focused on improving clinic operations. The role provides expertise to support continuous improvement, standardization, streamlining, and resolution of patient care issues. It also supports customer-service processes by coaching staff and ensuring a safe environment for patients, staff, providers, and visitors, while operating the clinic in compliance with applicable legal and regulatory requirements.

The position assists with setting workload priorities, monitoring work performance, and providing training and coaching as needed. It also assists in managing the revenue cycle and supply costs, tracks inventory usage through purchasing information management systems, and maintains staffing levels consistent with labor standards while controlling staff premium pay.

Requirements

• High school diploma or GED.
• Two years of experience in a related field.
• Strong leadership and communication skills.
• Proven ability to manage complex clinic operations.
• Commitment to patient satisfaction and team development.
• Comprehensive understanding of healthcare regulations and best practices.

Responsibilities

• Lead and manage daily clinic operations to support efficient patient flow, exceptional service, and a productive work environment.
• Oversee administrative and clinical support staff.
• Manage scheduling and facility resources.
• Monitor compliance with policies, procedures, and applicable legal and regulatory requirements.
• Resolve patient and staff concerns.
• Participate in quality improvement initiatives to optimize clinic performance.
• Participate in work groups, teams, task forces, and committees to improve clinic operations.
• Provide input and expertise to support continuous improvement, standardization, streamlining, and resolution of ongoing patient care issues.
• Coach staff and support established customer-service processes while ensuring a safe environment for patients, staff, providers, and visitors.
• Assist in determining workload priorities, monitoring work performance, and providing training and coaching.
• Assist in managing the revenue cycle and supply costs.
• Track inventory usage using purchasing information management systems.
• Maintain staffing levels that adhere to labor standards and control staff premium pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED