Clinic Supervisor

Dignity Health Medical Group • Phoenix, AZ

2d • $32 - $48

About The Position

The Clinic Supervisor leads and manages the clinic’s daily operations to ensure efficient patient flow, exceptional service delivery, and a productive work environment. The role oversees administrative and clinical support staff, manages scheduling and facility resources, monitors compliance with policies and procedures, resolves patient and staff concerns, and participates in quality improvement initiatives to optimize clinic performance. The supervisor is expected to demonstrate strong leadership and communication skills, manage complex clinic operations, support patient satisfaction and team development, understand healthcare regulations and best practices, and foster continuous improvement and collaboration.

Requirements

• High school diploma or GED.
• Minimum of two years of experience in a related field.

Responsibilities

• Participate in work groups, teams, task forces, and committees to improve clinic operations, support standardization and streamlining, and resolve ongoing patient care issues.
• Support established processes and systems that enhance customer service, including coaching staff and maintaining a safe environment for patients, staff, providers, and visitors.
• Operate the clinic in compliance with legal and regulatory requirements affecting areas of responsibility.
• Assist in determining workload priorities, monitor work performance, and support staff training and coaching as needed.
• Assist in managing the revenue cycle and supply costs, and track inventory usage using purchasing information management systems.
• Maintain staffing levels that adhere to labor standards and effectively control staff premium pay.
• Oversee administrative and clinical support staff, scheduling, facility resources, patient and staff concerns, and quality improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED