Clinic Scheduler Coordinator

CHI Health Clinic • Omaha, NE

21h • $22 - $31

About The Position

The Scheduler coordinates a seamless and efficient care process for patients and providers by arranging appointments and managing schedules. The role schedules patient appointments and coordinates multiple provider schedules for medical procedures, tests, and studies. It ensures timely scheduling through effective communication, gathers and verifies patient insurance information and documentation, processes reports, and provides customer service to patients by phone and in the clinic. Success requires attention to detail, multitasking ability, strong communication and reasoning skills, and a focus on accurate and efficient scheduling.

Requirements

• High school GED in General Studies and at least two years of customer service experience in a multitasking environment, such as a call center, administrative or physician's office, appointment scheduling, or retail/service industry; or high school graduation in General Studies and the same experience; or an associate degree in another field.
• Strong attention to detail, multitasking abilities, communication skills, and reasoning skills.

Nice To Haves

• One year of experience in the healthcare field using medical terminology.

Responsibilities

• Schedule patient appointments.
• Coordinate multiple provider schedules for medical procedures, tests, and studies.
• Communicate effectively to support timely scheduling.
• Gather and verify patient insurance information and documentation.
• Process reports.
• Provide customer service to patients by phone and in the clinic.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree