Clinic Scheduler Coordinator

CommonSpirit Health • Omaha, NE

9h

About The Position

The Clinic Scheduler Coordinator coordinates appointments and manages schedules to support an efficient care process for patients and providers. The role schedules patient appointments and coordinates multiple provider schedules for medical procedures, tests, and studies. It ensures timely scheduling through effective communication, gathers and verifies patient insurance information and documentation, processes reports, and provides customer service to patients by phone and in clinic. Success requires attention to detail, multitasking, communication, and reasoning skills to manage scheduling complexities and patient inquiries accurately and efficiently.

Requirements

• High school graduate or GED.
• At least two years of customer service experience in an environment requiring multitasking, such as a call center, administrative or physician's office, appointment scheduling, or the retail/service industry.
• Strong attention to detail, multitasking abilities, communication skills, and reasoning skills.

Nice To Haves

• One year of healthcare experience using medical terminology.

Responsibilities

• Schedule patient appointments.
• Coordinate multiple provider schedules for medical procedures, tests, and studies.
• Communicate effectively to ensure timely scheduling.
• Gather and verify patient insurance information and documentation.
• Process reports.
• Assist patients by phone and in clinic, providing exceptional customer service.
• Address scheduling complexities and patient inquiries accurately and efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED