Clinic Scheduler Coordinator

CommonSpirit Health • Omaha, NE

2d

About The Position

The Clinic Scheduler Coordinator organizes patient appointments and provider schedules to support a seamless care process. The role schedules procedures, surgeries, tests, and studies, coordinating availability across providers and procedural locations. It also involves communicating with patients, gathering and verifying insurance and documentation, processing reports, conducting insurance precertification, and providing customer service by phone and in clinic. The coordinator ensures required preoperative tests are scheduled and completed, working with outside vendors when necessary.

Requirements

• High school GED in General Studies and at least two years of customer service experience in a multitasking environment, such as a call center, administrative or physician's office, appointment scheduling, or retail/service industry; or high school graduation in General Studies with the same experience; or an associate degree. These qualifications are required upon hire.
• Strong attention to detail, multitasking ability, communication skills, and reasoning skills.

Nice To Haves

• One year of experience in the healthcare field using medical terminology.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules for procedures, tests, and studies.
• Schedule procedures and surgeries in an applicable facility, considering the availability of procedure rooms, equipment, staff, and anesthesia care providers, using EMR scheduling software.
• Coordinate cases involving multiple providers in the same department and across other departments.
• Gather patient demographic and provider information to determine appropriate appointment times and locations based on availability.
• Register and schedule procedures and surgeries according to availability and physician or APP direction.
• Conduct patient precertification to confirm proper insurance approval for appointments and medical care.
• Ensure required preoperative tests are scheduled and completed, coordinating with outside vendors when necessary.
• Gather and verify patient insurance and documentation, process reports, and provide customer service by phone and in clinic.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED