Clinic/Practice Assistant, Family Medicine

Mass General Brigham•Wellesley, MA

1d•$18 - $23•Onsite

About The Position

The Clinic/Practice Assistant supports administrative and clinical functions to help ensure smooth, efficient operations in a community-based Internal Medicine/Adult Primary Care practice at Newton-Wellesley Hospital. The practice provides preventive and health maintenance care, treats acute and chronic health problems, and coordinates specialist care. The position is primarily administrative, performing basic, routine, and repetitive tasks under close to general supervision. Patient care is not required. This is a full-time, 40-hour, onsite role scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements

High school diploma or equivalent.
Two to three years of office experience.
Must work onsite Monday through Friday, 8:30 a.m. to 5:00 p.m.

Responsibilities

Perform routine administrative and clerical duties for a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, respond to routine inquiries, and schedule appointments.
File materials in patient folders and print appointment schedules.
Process patient billing forms and scan documents into patient medical records/LMR.
Request patient medical records and laboratory test results.
Open and distribute mail and faxes.
Type forms, records, schedules, and memos as directed.
May accept co-payments.
Handle, screen, or take messages related to prior authorizations and referrals, and verify registration accuracy.
May monitor patients in the waiting room and respond to information needs.
Assist with patient flow processes.