Medical Assistant Family Practice Clinic

Banner Health • Chandler, AZ

1d • Onsite

About The Position

The Medical Assistant assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to provide an excellent patient experience. The Medical Assistant works under the direct supervision of providers and interacts with staff across departments, physicians, patients, families, and external health care contacts.

The position is based at Banner Medical Group’s Family Practice Clinic at 1435 S. Alma School Rd., Chandler, Arizona. The schedule is Monday through Friday, five 8-hour shifts on the day shift. Uncertified Medical Assistants may be considered if they have completed an accredited medical assistant program and hold an MA diploma; they must become nationally certified within 12 months of starting. Banner provides certification study materials and pays the certification cost, and a passing score results in a pay increase.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification from AMT (RMA), AAMA (CMA), NHA (CCMA), or NCCT (NCMA), required upon hire.
• BLS certification required upon hire.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Knowledge of EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores when appropriate; report possible changes in a patient’s condition to the clinician.
• Assist providers with examinations and minor in-office procedures, which may include phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and use universal precautions and personal protective equipment.
• Prioritize patient flow through the clinical process.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communication of test results; support clinicians in providing optimal care.
• Administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support and maintain complete patient records, including relevant laboratory results, authorizations, X-rays, hospital records, and prior care information.
• Provide accurate and timely information needed for billing related to patient encounters.
• Maintain a clean and functional environment by cleaning and disinfecting equipment, instruments, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
• Perform basic equipment maintenance and coordinate repairs as needed.
• Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training as needed or directed.

Benefits

• $2,000 sign-on bonus for certified, experienced Medical Assistants.
• Banner provides medical assistant national certification study materials and pays the cost of certification for uncertified Medical Assistants considered for the role; a passing score results in a pay increase.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED