Clinic Care Tech - Family Practice

Essentia Health•Ashland, WI
•$17 - $26•Onsite

About The Position

The Clinic Care Technician provides assistance with daily patient flow in a clinic setting and supports providers and clinical staff with administrative and select patient care tasks. Duties include greeting and rooming patients, obtaining and documenting vital signs, maintaining exam rooms and supplies, assisting with clerical work, and completing other assigned duties. The position may float to support other areas as assigned. The role supports patient scheduling and work queue needs, follows up on no-shows, and works with providers to review and approve add-ons. It also supports virtual visits, verifies patient identification, chaperones exams as needed, administers questionnaires, and documents information in the electronic medical record. Limited patient care tasks may be performed based on training and within the scope of the role. Administrative duties may include processing mail, scanning, copying and faxing, printing and updating forms, answering internal phone calls, and ordering office supplies. Basic Life Support certification is required within 30 days of hire.

Requirements

  • Basic Life Support (BLS) certification within 30 days of hire.
  • Ability to follow direction and perform tasks within the scope of the role.

Nice To Haves

  • Customer service skills.
  • Experience in healthcare or patient care.
  • Experience using an electronic medical record.
  • Knowledge of medical terminology.

Responsibilities

  • Support providers and clinical staff with administrative and select patient care tasks.
  • Support patient scheduling and work queue needs as assigned.
  • Follow up on no-shows and work with providers to review and approve add-ons.
  • Greet and room patients; support virtual visits; verify patient identification; obtain and document height, weight, and vital signs.
  • Chaperone exams as needed.
  • Administer questionnaires and document information in the electronic medical record.
  • Perform limited patient care tasks based on training and within the scope of the role.
  • Stock and clean exam rooms and order and maintain clinic supplies.
  • Process incoming mail; scan, copy, and fax documents; print and update forms; answer internal phone calls; and place office supply orders as needed.
  • Float to support other areas as assigned.

Benefits

  • Medical, dental, vision, life, and disability insurance, plus supplemental insurance options.
  • 401(k) plan with employer contributions.
  • Professional development through training, tuition reimbursement, and educational programs.
  • Flexible scheduling.
  • Generous time off.
  • Wellness resources supporting physical, mental, and emotional health.
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