Clinic Admissions Associate
About The Position
The Clinic Admissions Associate is the first point of connection for families beginning ABA therapy at ABC. This role guides families through the admissions process with empathy and care, helping them feel supported, informed, and confident. It combines administrative work with relationship-building and helps expand access to care for children with autism and their families. The associate supports day-to-day administrative functions at a busy clinic, including document management, tracking people and things, and communicating with referral sources. They respond to inbound calls from prospective and current clients and families, build subject-matter knowledge about autism and ABC’s services, and handle marketing and admissions tasks in support of the operations manager and clinical leadership. The associate is also expected to embody ABC’s values of Learning, Team, Excellence, Caring, and Fun, and serve as a cultural role model.
Requirements
- 1–2 years of experience in administrative work, customer service, client relations, or a related area.
- High school diploma or GED.
- Positive, engaging attitude and readiness to connect with families.
- Passion for work benefiting children with Autism Spectrum Disorder and their families.
- Eagerness to contribute to a caring, team-oriented company culture.
- Commitment to showing up every day and being a leader at the center.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Manage day-to-day clinic administrative functions, including document management, tracking people and things, and internal and external communication with referral sources.
- Provide support for inbound calls from prospective and current clients and families.
- Develop subject-matter expertise about autism and explain how ABC supports children and families.
- Handle marketing and admissions tasks in support of the operations manager and clinical leadership.
- Embody ABC’s core values of Learning, Team, Excellence, Caring, and Fun, and act as a cultural role model for teammates.
Benefits
- Pay of $19–$22 with bonus potential of up to $6,000.
- 10 days of PTO, 10 paid holidays, and 2 flex days, with more PTO based on tenure.
- Up to $600 in student loan repayment options and tuition discounts through University Partnerships.
- Health insurance coverage of up to 90%.
- 401(k) with 2% company matching.
- Maternity/paternity award of up to $3,000.
- FSA options for childcare.
- Team events, outings, and regional recognition nights.
- Professional development and leadership opportunities.
- Free Lunch Fridays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
