Clinic Admissions Associate
About The Position
The Clinic Admissions Associate is the first point of connection for families beginning ABA therapy at ABC. The role guides families through admissions with empathy and care, helping them feel supported, informed, and confident. It combines administrative work with family and referral-source communication, admissions and marketing support, and relationship-building to help expand access to care for children with autism and their families. The associate is expected to embody ABC’s values of Learning, Team, Excellence, Caring, and Fun and to serve as a cultural role model for teammates.
Requirements
- 1–2 years of experience in administrative work, customer service, client relations, or a related area.
- High school diploma or GED.
- Positive, engaging attitude when interacting with families.
- Passion for work benefiting children with Autism Spectrum Disorder and their families.
- Eagerness to contribute to a caring, team-oriented company culture.
- Commitment to showing up every day and being a leader at the center.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Manage day-to-day administrative functions for busy clinics, including document management, tracking people and things, and internal and external communication with referral sources.
- Support inbound calls from prospective and current clients and families.
- Develop subject-matter knowledge about autism to explain how ABC supports children and families.
- Handle marketing and admissions tasks in support of the operations manager and clinical leadership.
- Embody ABC’s core values and act as a cultural role model for teammates.
- Show up consistently and provide leadership at the center.
Benefits
- Pay of $19–$22 with bonus potential of up to $6,000.
- 10 days of PTO, 10 paid holidays, and 2 flex days, with more PTO with tenure.
- Up to $600 in student loan repayment options and tuition discounts through university partnerships.
- Health insurance coverage of up to 90%.
- 401(k) with 2% company matching.
- Maternity/paternity award of up to $3,000.
- Flexible Spending Account options for childcare.
- Team events, regional recognition nights, and team outings.
- Professional development and leadership opportunities.
- Free Lunch Fridays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
