Clinic Admissions Associate

ABC•Wheaton, IL

About The Position

The Clinic Admissions Associate is the first point of connection for families beginning ABA therapy at ABC. The role guides families through the admissions process with empathy and care, helping them feel supported, informed, and confident. It combines administrative work with relationship-building and creating positive first impressions to help expand access to care for children with autism and their families. The associate handles day-to-day administrative functions for a busy clinic, supports calls from prospective and current clients and families, and manages communications with referral sources. The role also includes learning about autism and ABC’s services, supporting marketing and admissions tasks, and modeling ABC’s values of Learning, Team, Excellence, Caring, and Fun.

Requirements

1–2 years of experience in administrative work, customer service, client relations, or a related area.
High school diploma or GED.
Positive attitude and readiness to engage with families.
Passion for work benefiting children with Autism Spectrum Disorder and their families.
Eagerness to participate in a caring, team-oriented company culture.
Commitment to showing up every day and being a leader at the center.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Manage day-to-day clinic administrative functions, including document management and keeping track of people and things.
Communicate internally and externally with referral sources.
Support inbound calls from prospective and current clients and families.
Become knowledgeable about autism and ABC’s services to help explain how the organization supports children and families.
Handle marketing and admissions tasks in support of the operations manager and clinical leadership.
Model ABC’s core values and serve as a cultural role model for teammates.

Benefits

Pay of $19–$22 with bonus potential up to $6,000.
10 days of PTO, 10 paid holidays, and 2 flex days, with more PTO with tenure.
Student loan repayment options up to $600 and tuition discounts through University Partnerships.
Health insurance coverage up to 90%.
401(k) with 2% company matching.
Maternity/paternity award up to $3,000.
FSA options for childcare.
Team events and regional recognition nights.
Professional development and leadership opportunities.
Free Lunch Fridays.
Team outings and events.