Clinic Admissions Associate

Action Behavior Centers•Wheaton, IL
•$19 - $22•Onsite

About The Position

The Clinic Admissions Associate is the first point of connection for families beginning ABA therapy at ABC. The role guides families through the admissions process with empathy and care, helping them feel supported, informed, and confident. It combines administrative work with building relationships, creating strong first impressions, and helping expand access to care for children with autism and their families. The associate supports the daily administrative functions of a busy clinic, responds to prospective and current families, and works on admissions and marketing tasks alongside operations and clinical leadership. The position also calls for becoming knowledgeable about autism and ABC’s services, embodying the company’s core values, and serving as a cultural role model for teammates.

Requirements

  • 1–2 years of experience in administrative work, customer service, client relations, or a related area.
  • High school diploma or GED required.
  • Positive, engaging attitude when interacting with families.
  • Passion for work that benefits children with Autism Spectrum Disorder and their families.
  • Eagerness to be part of a caring, team-oriented company culture.
  • Commitment to show up every day and be a leader at the center.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Handle day-to-day administrative functions at a busy clinic, including document management and keeping track of people and things.
  • Communicate internally and externally with referral sources.
  • Support inbound calls from prospective and current clients and families.
  • Develop subject matter expertise on autism to help others understand ABC’s services and how it supports children.
  • Handle marketing and admissions tasks in support of the operations manager and clinical leadership.
  • Embody ABC’s core values of Learning, Team, Excellence, Caring, and Fun, and act as a cultural role model for teammates.

Benefits

  • Pay of $19–$22 with bonus potential up to $6,000.
  • 10 days of PTO, 10 paid holidays, and 2 flex days, with more PTO with tenure.
  • Up to $600 in student loan repayment options and tuition discounts through University Partnerships.
  • Health insurance coverage of up to 90%.
  • 401(k) with 2% company matching.
  • Maternity/paternity award of up to $3,000.
  • Flexible spending account options for childcare.
  • Team events, outings, and regional recognition nights.
  • Professional development and leadership opportunities.
  • Free Lunch Fridays.
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