Clinic Admissions Associate

Action Behavior Centers•Castle Rock, CO

7d•$19 - $22•Onsite

About The Position

Action Behavior Centers (ABC) provides evidence-based applied behavior analysis (ABA) therapy to autistic children. The Clinic Admissions Associate (CAA) is the first point of connection for families beginning ABA treatment, guiding them through admissions with empathy and care and helping them feel supported, informed, and confident from their first call through their child's first day of therapy. Working closely with the center's Operations Manager, the CAA manages administrative processes and helps families understand how ABC can support their child. This is a full-time, permanent, in-center position paying $19.23–$21.63 per hour, based on experience and market. The role offers performance incentives of up to $6,000 per year through monthly and quarterly bonuses. The CAA handles center administration, communicates with families and external partners, coordinates admissions and onboarding, maintains records, and models ABC's values of Caring, Excellence, Team, Learning, and Fun.

Requirements

High school diploma or GED.
Clear written and verbal communication skills.
Ability to maintain confidentiality and handle sensitive information responsibly.
Proficiency with Google Workspace, including Docs, Sheets, and Drive, and general computer skills.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Comfort working in moderate-to-loud environments and interacting with children and families throughout the day.
Ability to perform essential functions safely and successfully while meeting standards under the ADA and FMLA, including regular, punctual attendance.

Nice To Haves

Bachelor's degree.
At least one year of experience in administrative work, customer service, or client relations.
Experience in an ABA or healthcare setting.
Experience as a Behavioral Therapist (BT) or familiarity with autistic children.
Knowledge of behavioral health, medical documentation, or healthcare terminology.
A positive, professional attitude that helps families feel welcome.
Care about supporting autistic children and their families.
Dependability and willingness to lead by example at the center.
Interest in being part of a caring, collaborative culture.

Responsibilities

Handle daily center administrative tasks, including document management, scheduling, and data entry.
Serve as the first point of contact for prospective and current families, answering calls, emails, and inquiries with empathy, accuracy, and professionalism.
Communicate with referral sources and other external partners.
Help families understand ABC's services and how the organization supports their child.
Collaborate with the Operations Manager and Clinical Directors to coordinate admissions, onboarding, and marketing.
Maintain accurate, organized records to support compliance and clear communication across departments.
Model ABC's Core Values of Caring, Excellence, Team, Learning, and Fun for teammates.

Benefits

Performance bonus of up to $6,000 per year through monthly and quarterly incentives.
401(k) with a 2% company match.
Ongoing training and professional development.
10 paid time off (PTO) days, 10 paid holidays, and two flex days in the first year, with additional days as tenure grows.
Health insurance with up to 90% covered by ABC.
Maternity or paternity award of up to $3,000.
Flexible spending account (FSA) options for childcare.
Student loan repayment contributions of up to $600.
Tuition discounts through University Partnerships.
Complimentary DoorDash DashPass.
Complimentary lunch every Friday.
Teammate outings, regional recognition nights, and celebrations.