Clinic Admissions Associate
About The Position
The Clinic Admissions Associate is the first point of connection for families beginning ABA therapy at ABC. This role guides families through the admissions process with empathy and care, helping them feel supported, informed, and confident. It combines administrative support with relationship-building and helps expand access to care for children with autism and their families. The associate supports day-to-day clinic administration, responds to prospective and current clients and families, builds knowledge of autism and ABC’s services, and assists with marketing and admissions tasks. The role also calls for embodying ABC’s values of Learning, Team, Excellence, Caring, and Fun, and serving as a cultural role model for teammates.
Requirements
- 1–2 years of experience in administrative work, customer service, client relations, or a related area.
- High school diploma or GED.
- Positive, engaging attitude and readiness to work with families.
- Passion for work benefiting children with Autism Spectrum Disorder and their families.
- Eagerness to contribute to a caring, team-oriented culture.
- Commitment to showing up every day and being a leader at the center.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Manage day-to-day administrative functions for busy clinics, including document management and keeping track of people and things.
- Communicate internally and externally with referral sources.
- Provide support for inbound calls from prospective and current clients and families.
- Develop subject-matter knowledge about autism and explain how ABC supports children and families.
- Handle marketing and admissions tasks that support the operations manager and clinical leadership.
- Embody ABC’s core values and serve as a cultural role model for teammates.
- Guide families through the admissions process with empathy and care.
Benefits
- Pay of $19–$22, with bonus potential up to $6,000.
- 10 days of PTO, 10 paid holidays, and 2 flex days, with more PTO with tenure.
- Up to $600 in student loan repayment options and tuition discounts through university partnerships.
- Health insurance coverage of up to 90%.
- 401(k) with 2% company matching.
- Maternity/paternity award of up to $3,000.
- Flexible spending account options for childcare.
- Team events, regional recognition nights, and outings.
- Professional development and leadership opportunities.
- Free Lunch Fridays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
