Client Support Coordinator

Reed's Adventures•Denver, CO
•Remote

About The Position

Join the team as a Client Support Coordinator, supporting clients by organizing vacation plans and coordinating itinerary details in a remote environment. Assist individuals and families preparing for upcoming vacations by organizing reservations, coordinating planning timelines, and ensuring itinerary elements are clearly documented and easy to follow. Coordinate accommodations, transportation arrangements, and scheduled activities that make up each vacation plan. Ensure reservations are accurately confirmed, documentation is complete, and itinerary components remain aligned within a structured plan. Support communication throughout the planning process by organizing updates, gathering necessary details, and keeping information accessible and easy for clients to understand. Monitor timelines and follow up on outstanding planning items so each vacation plan progresses smoothly. The position is fully remote, and training is provided.

Requirements

  • Strong organizational and communication skills
  • Detail-oriented with dependable follow-through
  • Comfortable working independently in a remote environment
  • Ability to manage multiple tasks and timelines
  • Tech-comfortable and able to learn new systems

Responsibilities

  • Coordinate vacation planning timelines and itinerary details
  • Manage reservations, confirmations, and scheduling elements
  • Maintain accurate documentation and planning records
  • Monitor planning progress and follow up on pending items
  • Communicate updates and itinerary details clearly
  • Support efficient planning workflows

Benefits

  • Flexible remote scheduling
  • Performance-based pay structure
  • Structured training and onboarding
  • Ongoing professional support and mentorship
  • Clear systems and workflows for success
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