Reservations & Client Support Coordinator

Destination Careers•New York, NY

9d•$45,000 - $65,000•Remote

About The Position

We are seeking a reliable and detail-oriented Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. The role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience. It is suited to individuals who are organized, communicative, and comfortable working within established systems and processes. This is a fully remote position with flexible scheduling based on operational needs. Structured training and ongoing support are provided, and the team environment is collaborative and process-driven. The employer is an equal opportunity employer committed to creating an inclusive environment. All qualified applicants will receive consideration without regard to race, color, religion, gender, age, disability, or any other protected status.

Requirements

Strong organizational and time-management skills.
Excellent written and verbal communication abilities.
Ability to work independently in a remote setting.
Comfort using computers and learning new systems.
High attention to detail and accuracy.
Customer-focused, professional, and dependable approach.

Nice To Haves

Background in reservations, scheduling, customer support, or administrative roles.
Familiarity with booking, scheduling, or CRM-style systems.
Prior remote or virtual work experience.

Responsibilities

Coordinate and support reservation and scheduling requests.
Assist clients with updates, changes, and confirmations.
Maintain accurate records and documentation in internal systems.
Communicate clearly and professionally with clients via email, phone, and messaging tools.
Follow established workflows, procedures, and timelines.
Provide timely follow-up to support a positive client experience.
Collaborate with internal teams to ensure reservation accuracy and consistency.