Fully Remote Client Success Specialist
About The Position
AO Globe Life is hiring a fully remote Client Success Specialist for a purpose-driven, people-first team. The role is suited to new or upcoming graduates in business, marketing, or communications, as well as people interested in service-focused work. The company provides training, mentorship, licensing guidance, inbound client interest, and professional development. The position serves union members, credit union clients, veterans, and other working families by guiding individuals and families through supplemental benefit options and enrollment. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state. The role is best suited to self-motivated, coachable people comfortable working independently and interested in professional growth and advancement. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. The company states it is an equal-opportunity employer.
Requirements
- Strong communication and interpersonal skills.
- Comfort with virtual meetings and digital tools.
- Organized, self-motivated, and comfortable working independently.
- Authorized to work in the United States and legally eligible to work there; candidates must be at least 18 years of age.
- Able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Customer service or consultative experience is preferred but not required.
- No prior insurance experience is required.
- Coachable and interested in a performance-based career.
Nice To Haves
- Customer service or consultative experience.
- A background as a new or upcoming graduate in business, marketing, or communications.
- A desire to support a purpose-driven mission.
Responsibilities
- Cultivate long-term client relationships.
- Guide individuals and families through personalized supplemental benefit options.
- Guide clients through enrollment with clarity and professionalism.
- Lead virtual Zoom consultations with clients.
- Prioritize high-quality, client-focused interactions.
- Maintain accurate digital documentation and manage follow-up communication.
- Participate in required training and virtual meetings.
- Grow through ongoing mentorship and professional development.
Benefits
- Full training and licensing support.
- Mentorship and ongoing professional development.
- Flexible schedule.
- Inbound-only client interest; no cold calling.
- Equity opportunity of 3% for those who qualify.
- Weekly pay tied to performance.
- Clear advancement pathways into leadership roles.
- Supportive, people-centered culture.
- Opportunities for renewal-based income growth.
- Bonuses paid monthly and quarterly.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
