Fully Remote Customer Success Specialist
About The Position
AO Globe Life is hiring for a fully remote, independent-contractor opportunity supporting clients interested in supplemental benefits. The role is intended for people drawn to service-focused work, including recent or soon-to-be graduates in business, marketing, or communications. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. The specialist conducts virtual client consultations, helps clients explore supplemental benefit options, and supports enrollment from start to finish. The position involves maintaining accurate digital records, timely follow-up, and building lasting client relationships through high-quality, professional interactions. Client interest is inbound; cold outreach is not required. Compensation is commission-based and performance-driven, not hourly or salaried. The opportunity includes potential income from renewals, weekly pay based on performance, monthly and quarterly performance bonuses, and a 3% equity opportunity for those who qualify. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed activities and pay for applicable pre-licensing coursework, examinations, and state licensing requirements. Terms, compensation, and licensing requirements may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be self-motivated, organized, coachable, and able to work independently.
- Have strong communication and interpersonal skills.
- Have a reliable high-speed internet connection, a computer or laptop, a webcam, and a professional remote workspace.
- Be comfortable with virtual meetings and digital tools.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Customer service background is helpful but not required.
- Interest in a service-first, people-focused environment and a purpose-driven mission.
Responsibilities
- Participate in ongoing mentorship, professional development, and team training.
- Maintain accurate digital records and manage timely follow-up.
- Support the enrollment process from start to finish with professionalism.
- Prioritize high-quality, client-focused interactions.
- Conduct virtual consultations with clients via Zoom.
- Build lasting client relationships.
- Help clients explore supplemental benefit options tailored to their needs.
- Participate in required virtual meetings and complete required training.
Benefits
- Supportive, people-centered culture.
- Full licensing and training support included.
- Potential for growing income through renewals.
- Inbound client interest; no cold outreach.
- Fully remote work with a flexible schedule.
- 3% equity opportunity for those who qualify.
- Clear path toward leadership roles.
- Monthly and quarterly performance bonuses.
- Weekly pay based on performance.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
