Fully Remote Customer Relations Specialist
About The Position
AO Globe Life is hiring a fully remote Customer Relations Specialist to provide client-first service and help individuals and families understand and enroll in personalized supplemental benefit options. The role is suited to recent or soon-to-be graduates in business, marketing, or communications, as well as people interested in a service-oriented, people-centered career. No prior insurance experience is required. Training, mentorship, licensing guidance, and professional development are provided. The specialist meets with clients virtually over Zoom, discusses their needs, explains benefit options, and guides them through enrollment. The role also includes maintaining digital documentation, managing follow-up communication, cultivating long-term client relationships, and participating in ongoing training and virtual meetings. It is a 100% remote independent contractor opportunity with commission-based, performance-driven compensation—not an hourly or salaried position. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable pre-licensing coursework, examinations, and state requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be capable of obtaining the required state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have strong communication and people skills.
- Be self-driven, organized, coachable, and comfortable working independently.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be comfortable using virtual tools and participating in video meetings.
- Have a genuine interest in helping others and supporting a mission-driven company.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
- Recent or soon-to-be graduate in business, marketing, or communications.
Responsibilities
- Provide attentive, client-first service.
- Cultivate long-term client relationships.
- Meet with clients virtually over Zoom to discuss their needs.
- Maintain accurate digital documentation and manage follow-up communication.
- Explain personalized supplemental benefit options to individuals and families.
- Guide clients through enrollment clearly and professionally.
- Participate in ongoing training, mentorship, virtual meetings, and professional development.
Benefits
- Full training, mentorship, and licensing guidance are provided.
- Bonuses paid monthly and quarterly.
- 3% equity opportunity for qualifying team members.
- Weekly, performance-based earnings.
- Collaborative, people-first team environment.
- Advancement pathways into leadership roles.
- Income growth through renewals.
- 100% remote work with flexible hours.
- Ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
