Home-Based Client Success Specialist
About The Position
AO Globe Life is hiring a remote Client Success Specialist to help clients understand and enroll in personalized supplemental benefit options. The role involves leading virtual consultations, building long-term client relationships, providing clear support throughout enrollment, and maintaining accurate digital records and follow-up communication. Inbound client interest is provided; cold calling is not required. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried, with weekly performance-based pay, potential bonuses, and income growth through renewals. Full training, mentorship, licensing guidance, and professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and pay for applicable pre-licensing coursework, examinations, and state licensing requirements. Terms and requirements may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be self-motivated, organized, coachable, and able to work independently.
- Have strong communication and interpersonal skills.
- Have a service-minded, mission-driven attitude.
- Be comfortable with virtual meetings and everyday digital tools.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
- Recent or soon-to-be graduates in business, marketing, or communications may be suited to the opportunity.
Responsibilities
- Lead virtual Zoom consultations with clients.
- Build strong, long-term client relationships.
- Explain personalized supplemental benefit options to individuals and families.
- Support clients throughout the enrollment process with clarity and professionalism.
- Maintain organized, accurate digital records and follow-up communication.
- Prioritize high-quality, client-focused interactions.
- Participate in ongoing mentorship, training, professional development, and virtual meetings.
Benefits
- 100% remote work with flexible scheduling.
- Full training and licensing guidance provided.
- Ongoing mentorship and professional development.
- Income growth through renewals.
- Monthly and quarterly bonus potential.
- Inbound-only client interest; no cold calling.
- Weekly performance-based pay.
- Path into leadership.
- Equity opportunity of 3% for those who qualify.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
