Client Specialist Key

Knitwell Group • Morristown, NJ

6d • $17 - $21 • Onsite

About The Position

Talbots is hiring a part-time Client Specialist for its Morristown, New Jersey store. The role focuses on building customer relationships and clientele, delivering exceptional service, supporting sales goals, and representing the Talbots brand. The associate may also lead or supervise others on occasion and open or close the store. The position requires availability for at least 20 hours per week and a flexible schedule that may include evenings, weekends, and holidays.

Requirements

• Available to work at least 20 hours per week.
• Able to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
• Able to work cooperatively in a diverse work environment.
• Excellent written and verbal communication skills and a high level of integrity.
• Strong planning and organizational skills, including proactively contacting clientele in a relevant, timely, and meaningful way.
• Professional, assertive, and friendly, with the ability to make decisions independently.
• Technological aptitude to use POS, computer, iPad, and handheld systems.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Able to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.

Nice To Haves

• Passion for selling and finding organized, thoughtful ways to drive new store traffic.
• Ambition and passion for achieving individual and team goals.
• Interest in creating, building, and cultivating customer and community relationships through prospecting and developing clientele from existing and new customers.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring internal and external relationships.
• Use service enhancers, including Concierge, to build strong customer relationships.
• Achieve sales and service metrics, including client outreach, appointment setting, and Talbots Classic Awards.
• Plan and prioritize tasks to meet customer and business needs.
• Understand customer needs and wants through intentional conversation.
• Share current products and fashion trends to help customers build wardrobes, find inspiration, and develop trust.
• Participate in community and store activities and events that promote the Talbots brand.
• Lead or supervise others on occasion and open and/or close the store.
• Professionally represent the brand image.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to advance beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed