WFH Client Services Team Manager
About The Position
AO Globe Life is hiring for a remote client services role serving union members, credit union clients, and veterans nationwide. The position focuses on building long-term client relationships, guiding individuals and families through enrollment, and explaining personalized supplemental benefit options through virtual consultations. The role includes ongoing training, mentorship, licensing guidance, and opportunities for professional growth and advancement. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense, and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally authorized to work in the United States.
- Have a self-starter mindset and strong organizational skills.
- Have strong communication and interpersonal skills.
- Be confident in virtual meetings and familiar with digital tools.
- Be self-motivated, coachable, and comfortable working independently.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
Nice To Haves
- Prior customer service or consultative experience is a plus but is not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Engage in ongoing training, mentorship, and professional growth.
- Develop strong, long-term relationships with clients.
- Support clients throughout the enrollment process with clarity and professionalism.
- Walk individuals and families through personalized supplemental benefit options.
- Deliver excellent, client-centered service.
- Handle documentation accurately and stay on top of follow-ups.
- Conduct virtual consultations with clients via Zoom.
Benefits
- Complete training and licensing support.
- Mentorship and ongoing professional development.
- Inbound client interest with no cold outreach.
- Defined growth path into leadership.
- Monthly and quarterly bonuses.
- Weekly performance-based pay.
- Equity opportunity of 3% for qualifying team members.
- Flexible hours.
- Income growth through renewals.
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
