WFH Client Policy Advisor
About The Position
AO Globe Life / American Income Life is hiring a fully remote Client Policy Advisor to support individuals and families across the United States. The position centers on helping clients understand and enroll in supplemental benefits through virtual consultations, while providing attentive service and building lasting client relationships. The company provides training, mentorship, licensing guidance, and professional development. This is an independent contractor opportunity with commission-based, performance-driven compensation; it is not an hourly or salaried position. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and pay for applicable pre-licensing coursework, examinations, and state licensing requirements. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be comfortable in virtual meetings and with digital tools.
- Have a service-minded, mission-driven attitude and strong communication and interpersonal skills.
- Be organized, self-motivated, coachable, and comfortable working independently.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Customer service background is helpful but not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Walk clients through enrollment clearly and professionally.
- Conduct virtual client consultations via Zoom.
- Provide attentive, client-first service.
- Help clients explore supplemental benefit options tailored to their needs.
- Handle documentation accurately and follow up with clients.
- Participate in ongoing mentorship, professional development, and team training.
- Build lasting client relationships.
- Complete required training and participate in virtual meetings.
Benefits
- Complete training, licensing guidance, and licensing support are provided.
- Ongoing mentorship and professional development.
- Inbound client leads only; no cold calling.
- Renewal-based income growth opportunities.
- Monthly and quarterly bonuses.
- Flexible scheduling.
- 3% equity opportunity for qualifying team members.
- Potential path toward leadership roles.
- Team culture focused on people.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
