WFH Client Success Rep

AIL•Jacksonville, FL
•$90,000 - $119,981•Remote

About The Position

AO Globe Life is seeking Benefits Enrollment Specialists for a fully remote opportunity supporting members and families across its markets. The role helps clients understand insurance options and guides them through a needs-based review process. It is an independent contractor opportunity with American Income Life / Globe Life; compensation is commission-based and performance-driven, not hourly or salaried. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state and are reviewed during hiring and onboarding.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Strong interpersonal and communication skills.
  • Ability to explain information clearly.
  • High level of professionalism and reliability.
  • Detail-oriented approach to client service.
  • Comfort with computer systems.
  • Ability to contribute independently and as a teammate.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • Self-motivated and coachable.
  • Comfortable working independently.
  • Interested in a performance-based career with opportunities for professional growth and advancement.
  • No prior insurance experience is required.

Responsibilities

  • Work with warm leads supplied by the company.
  • Schedule and conduct virtual client meetings.
  • Review individual and family insurance needs.
  • Educate clients on life, accident, and supplemental health coverage.
  • Build trust through clear communication and follow-up.
  • Maintain accurate documentation and client records.
  • Complete required training and participate in virtual meetings.

Benefits

  • Company-provided warm leads
  • Weekly compensation
  • Unlimited earning potential
  • Medical premium reimbursement
  • Comprehensive training and ongoing leadership support
  • Incentive opportunities
  • No business overhead costs
  • OPEIU Local 277 union representation
  • Licensing guidance and ongoing professional development
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