Remote Client Success Rep

AIL•Indianapolis, IN
•Remote

About The Position

AO Globe Life is seeking a Client Coverage Advisor to help individuals and families understand insurance products that may support their financial protection goals. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. The role involves speaking with clients through virtual appointments and providing a clear, helpful experience throughout the coverage review process. It is suited to motivated, people-oriented candidates interested in professional growth through training and mentorship. Compensation is commission-based and performance-driven; the role is not hourly or salaried. Warm leads are provided. No prior insurance experience is required, and training, mentorship, licensing guidance, and ongoing professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.

Requirements

  • Excellent verbal, written, and listening skills.
  • Strong relationship-building ability.
  • People-oriented and client-focused mindset.
  • Organized and detail-oriented.
  • Comfortable with computer functions and virtual communication.
  • Able to work independently and collaboratively.
  • At least 18 years of age and legally eligible to work in the United States.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • Self-motivated and coachable.
  • Comfortable working independently.
  • Interested in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Connect with prospective clients from warm lead sources.
  • Schedule and conduct virtual client appointments.
  • Identify individual and family coverage needs.
  • Explain life, supplemental health, and accident insurance options.
  • Provide clear answers to client questions.
  • Help clients make informed decisions.
  • Follow up professionally and maintain client relationships.
  • Participate in team training and coaching programs.
  • Complete required training and participate in virtual meetings.

Benefits

  • Medical insurance premium reimbursement
  • Online training resources and ongoing development
  • Daily coaching and mentorship
  • Performance incentive opportunities
  • No overhead costs
  • OPEIU Local 277 union representation
  • Warm leads provided by the company
  • Weekly pay
  • Unlimited earning potential
  • 100% remote work
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