Remote Client Success Specialist
About The Position
AO Globe Life / American Income Life is hiring a remote Client Success Specialist to support individuals and families across the U.S. by helping clients explore supplemental benefit options and complete enrollment. The role involves virtual client meetings, relationship-building, service delivery, accurate digital recordkeeping, and timely follow-up. Inbound leads are provided, and cold calling is not required. This is a 100% remote, independent contractor opportunity with commission-based, performance-driven compensation; it is not an hourly or salaried position. Training, mentorship, licensing guidance, and ongoing professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and complete any required pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state. The opportunity is intended for self-motivated, coachable people who are comfortable working independently and interested in professional growth and advancement. AO Globe Life describes itself as a remote-first company that has supported union members, credit union clients, and veterans with supplemental benefits for more than 70 years.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Have reliable high-speed internet and provide a computer or laptop with a webcam.
- Provide a professional remote workspace.
- Have a self-starter mindset and strong organizational skills.
- Be confident with virtual meetings and everyday digital tools.
- Have strong communication and interpersonal skills.
- Be service-minded, mission-driven, self-motivated, coachable, and comfortable working independently.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Obtain any necessary licenses applicable to the role.
Nice To Haves
- Customer service or consultative experience is a plus but is not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Meet with clients virtually over Zoom to discuss their needs.
- Build strong, long-term client relationships.
- Participate in continued mentorship and team development.
- Help clients explore supplemental benefit options tailored to their needs.
- Guide clients through enrollment clearly and professionally.
- Deliver high-quality, client-focused service.
- Maintain accurate digital records and manage timely follow-up.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Monthly and quarterly performance bonuses.
- Inbound client leads; no cold calling.
- Fully remote work with a flexible schedule.
- Full training and licensing support.
- Income growth through renewals.
- A 3% equity opportunity for those who qualify.
- A path toward leadership roles.
- Weekly performance-based pay.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
