Client Services Representative - Part Time
About The Position
L&E Research is hiring a part-time, on-site Client Services Representative (CSR) to help create positive experiences for clients and research participants visiting the facility. The CSR serves as a welcoming point of contact and supports the smooth operation of research sessions and facility spaces. This entry-level role offers exposure to the market research industry and a path to becoming a Senior CSR, with potential opportunities in departments such as Operations, Recruiting, and Data Analysis based on the employee’s interests and strengths. L&E Research is an equal opportunity employer committed to diversity and an inclusive environment. The job summary describes primary responsibilities and may be modified or expanded to reflect business needs and the natural progression of the role.
Requirements
- Be friendly, professional, and good with people.
- Be comfortable with shifting priorities and a fast-paced environment.
- Have a valid driver’s license, reliable transportation, and insurance.
- Be able to work flexible hours, including some evenings and weekends.
- Be able to stand for long stretches, move around the facility, and lift up to 25 lbs.
Nice To Haves
- Curiosity about new tools and technology, including AI.
- Experience in client services, hospitality, or administrative support.
- Comfort using Microsoft Office, including Word, Excel, and Teams, and OneDrive.
Responsibilities
- Welcome guests and ensure they feel taken care of when they arrive.
- Set up rooms, A/V, food, and materials for upcoming research sessions.
- Reset spaces between studies so they are ready for the next group.
- Cover the front desk, answer phones, and direct visitors professionally.
- Assist with recruiting, project support, and other team needs as they arise.
Benefits
- Mileage is reimbursed for errands.
- Clear path to becoming a Senior CSR.
- Potential opportunities to work in Operations, Recruiting, and Data Analysis.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
