Client Services Representative - Part Time
About The Position
L&E Research is hiring a part-time, on-site Client Services Representative (CSR) to help create positive experiences for clients and research participants at its facility. The CSR serves as a welcoming point of contact and supports the smooth operation of research sessions and facility spaces. This is an entry point into L&E Research and the market research industry, with a stated path to Senior CSR and potential opportunities in departments such as Operations, Recruiting, and Data Analysis, depending on the employee’s interests and strengths. The job summary notes that responsibilities may be modified or expanded to reflect business needs and the natural progression of the role.
Requirements
- Be friendly, professional, and good with people.
- Be comfortable with shifting priorities and a fast-paced work environment.
- Have a valid driver’s license, reliable transportation, and insurance.
- Be able to work flexible hours, including some evenings and weekends.
- Be able to stand for long stretches, move around the facility, and lift up to 25 pounds.
Nice To Haves
- Curiosity about new tools and technology, including AI.
- Experience in client services, hospitality, or administrative support.
- Comfort using Microsoft Office, including Word, Excel, and Teams, and OneDrive.
Responsibilities
- Welcome guests and help ensure they feel taken care of when they arrive.
- Set up rooms, audiovisual equipment, food, and materials for upcoming research sessions.
- Reset spaces between studies so they are ready for the next group.
- Cover the front desk, answer phones, and direct visitors professionally.
- Assist with recruiting, project support, and other team needs as they arise.
Benefits
- Mileage reimbursement for errands.
- A clear path to becoming a Senior CSR.
- Potential opportunities to work in Operations, Recruiting, Data Analysis, and other departments, based on interests and strengths.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
