Client Services Associate

SPS • Redmond, WA

5d

About The Position

The Client Services Associate provides hospitality-focused workplace support and helps ensure employees and guests receive a polished, seamless service experience. The role manages mail and package logistics, maintains business service areas and meeting rooms, supports office equipment, and serves as backup for reception and concierge services. It also assists with office moves, light maintenance, and inventory management, while identifying opportunities to improve workflows.

Requirements

• High school diploma or equivalent.
• At least 1 year of prior work experience.
• Comfort standing and walking for much of the workday.
• Ability to lift or move up to 40 pounds, or use a cart for loads up to 60 pounds.
• Strong verbal and written communication skills.
• Comfort using MS Office and learning package-tracking and shipping software.
• A polished appearance and calm, helpful demeanor.

Nice To Haves

• Hospitality, retail, or office services experience.

Responsibilities

• Manage the lifecycle of mail and packages, including secure intake using chain-of-custody software and high-priority outbound shipping.
• Keep the Business Service Center, kitchens, and conference rooms clean, stocked, and ready for use.
• Maintain multi-function devices and copy/print equipment, responding to equipment issues.
• Provide backup reception and concierge services, greeting guests professionally.
• Assist with office moves, light maintenance, and inventory management.
• Look for ways to improve workflows during downtime.
• Coordinate with vendors and employees.

Benefits

• Career growth opportunities.
• Learning and development.
• Employee recognition programs.
• Paid time off.
• Employee and client referral bonuses.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Health care flexible spending account (HCFSA).
• Dependent care flexible spending account (DCFSA).
• Health savings account (HSA).
• Commuter transit and parking pre-tax plans.
• Supplemental life insurance.
• Accident insurance.
• Critical illness insurance.
• Hospital indemnity insurance.
• Legal program.
• Identity theft protection.
• Pet discounts and pet insurance.
• Group home and auto insurance.
• Employee assistance program (EAP).
• Short-term disability insurance.
• Life insurance.
• Education discounts.
• 401(k) with matching.
• Entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED