Client Services Associate

Hurley & Associates•Sioux Falls, SD

10d•Onsite

About The Position

Hurley & Associates is hiring a Client Services Associate in Sioux Falls, South Dakota. The role provides customer service and administrative support to Ag Risk-Marketing Consultants, helping them deliver commodity risk-management solutions to farm clients. Responsibilities include managing client communications and records, supporting marketing and commodity-related tasks, coordinating meetings and events, and assisting with client financial assessments. The position calls for strong communication, attention to detail, professionalism, integrity, and confidentiality. It reports to the Support Team - Team Leader and has no direct reports. The company provides a 13-month mentor-supported training program with personalized coaching, preparation for the Series 3 exam, and communication-skills training. Hurley & Associates describes its culture as collaborative, supportive, and committed to teamwork, lifelong learning, family values, and work-life balance.

Requirements

High school diploma required.
Strong interpersonal skills and a friendly, professional demeanor.
Exceptional attention to detail and organizational skills.
Ability to take initiative and work independently.
Ability to manage multiple tasks efficiently.
Proficiency in Microsoft Office Suite.
Professional phone etiquette.

Nice To Haves

Associate or bachelor’s degree preferred.
At least one year of related experience is a plus.

Responsibilities

Organize calendars and help Consultants stay on track with upcoming tasks.
Serve as the primary client contact, respond to inquiries, and provide timely information.
Assist with prospecting, prepare letters, and create supporting materials.
Provide backup for other office staff and help train new employees.
Maintain and update client data in proprietary systems.
Review client positions, assist with margin calls, and communicate with lenders.
Collaborate with grain buyers to sell cash grain and monitor market trends.
Support Consultants with placing futures and options orders and creating reports.
Plan and coordinate events, presentations, and client meetings.
Prepare and update client reports, brokerage accounts, and financial records.
Manage grain inventory and provide year-end tax projections when necessary.
Use professional, customer-friendly phone etiquette in client interactions.
Handle inbound and outbound calls promptly and courteously.
Communicate complex information clearly and confidently to clients and team members.