Client Service Coordinator

HairClub • Franklin, TN

11d

About The Position

Bosley HairClub is seeking a Client Service Coordinator to join a fast-paced team in the hair and personal care industry. This role supports the client experience from arrival onward by creating a welcoming environment and helping clients through a personal journey. It is described as more than a typical front desk role, with close collaboration among the client service, styling, and service teams.

The position offers $20 per hour, a consistent schedule and dependable hours, paid training, paid vacation, holidays and personal days, medical, dental and life insurance, a 401(k) with company match, tuition reimbursement, and ongoing training and growth opportunities. The company describes its environment as fun and supportive and states its commitment to an inclusive workplace where employees are respected, valued and empowered.

Requirements

• At least one year of experience in customer service, hospitality, retail, a salon, a medical office, or a similar area.
• Warm, professional communication skills.
• Strong organization and time-management skills.
• Comfort using scheduling, point-of-sale, or business software.
• Dependability and the ability to stay composed in a busy environment.
• Genuine enjoyment of helping people and working as part of a team.

Responsibilities

• Welcome clients and visitors warmly and professionally.
• Answer calls and help clients get the information they need.
• Schedule and confirm appointments.
• Process transactions accurately.
• Partner with styling and service teams to keep the day running smoothly.
• Help with retail and service opportunities.
• Support clients with questions, appointment changes and general needs.
• Assist where needed and work closely as part of a team.

Benefits

• $20 per hour
• Consistent schedule and dependable hours
• Paid training
• Paid vacation, holidays and personal days
• Medical insurance
• Dental insurance
• Life insurance
• 401(k) with company match
• Tuition reimbursement
• Ongoing training and opportunities to grow
• Fun, supportive work environment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed