Client Service Coordinator

HairClub•Delray Beach, FL

About The Position

Bosley HairClub is seeking a Client Service Coordinator to join a fast-paced team in the hair and personal care industry. This is more than a typical front desk role: the coordinator helps shape the client experience from the moment clients arrive, creating a welcoming environment and supporting them through a personal journey. The role involves working closely with styling and service teams and helping clients feel more confident. The company describes its workplace as fun, supportive, and inclusive, and says it values the unique experiences, perspectives, and cultural backgrounds employees bring. Team members are encouraged to help foster a workplace where everyone feels respected, valued, and empowered.

Requirements

  • At least one year of customer service, hospitality, retail, salon, medical office, or similar experience.
  • Warm, professional communication skills.
  • Strong organization and time management skills.
  • Comfort using scheduling, point-of-sale, or business software.
  • Dependable and able to stay composed in a busy environment.
  • Genuinely enjoys helping people and working as part of a team.

Responsibilities

  • Welcome clients and visitors with warmth and professionalism.
  • Answer calls and help clients get the information they need.
  • Schedule and confirm appointments.
  • Process transactions accurately.
  • Partner with the styling and service teams to keep the day running smoothly.
  • Help with retail and service opportunities.
  • Support clients with questions, appointment changes, and general needs.
  • Jump in where needed and work closely with the team.

Benefits

  • $20 per hour.
  • Consistent schedule and dependable hours.
  • Paid training.
  • Paid vacation, holidays, and personal days.
  • Medical, dental, life insurance, and more.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Ongoing training and opportunities to grow.
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