Client Service Coordinator

HairClub • Franklin, TN

6d

About The Position

Bosley HairClub is seeking a Client Service Coordinator to join a fast-paced team in the hair and personal care industry. The role contributes to the client experience from arrival onward, helping create a welcoming environment and supporting clients through a personal journey. It goes beyond a traditional front desk role and involves working closely with styling and service teams, assisting with client needs, and supporting service and retail opportunities.

The employer describes the environment as fun and supportive, with a focus on teamwork, client confidence, and an inclusive workplace where employees are respected, valued, and empowered.

Requirements

• At least one year of experience in customer service, hospitality, retail, a salon, a medical office, or a similar setting.
• Warm, professional communication skills.
• Strong organization and time-management skills.
• Comfort using scheduling, point-of-sale, or business software.
• Dependability and the ability to stay composed in a busy environment.
• Genuine enjoyment of helping people and working as part of a team.

Responsibilities

• Welcome clients and visitors with warmth and professionalism.
• Answer calls and help clients get the information they need.
• Schedule and confirm appointments.
• Process transactions accurately.
• Partner with styling and service teams to keep the day running smoothly.
• Help with retail and service opportunities.
• Support clients with questions, appointment changes, and general needs.
• Assist where needed and work closely as part of a team.

Benefits

• $20 per hour.
• Consistent schedule and dependable hours.
• Paid training.
• Paid vacation, holidays, and personal days.
• Medical, dental, life insurance, and more.
• 401(k) with company match.
• Tuition reimbursement.
• Ongoing training and opportunities to grow.
• A fun, supportive environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed