Client Service Coordinator

HairClub • Delray Beach, FL

10d

About The Position

Bosley HairClub is seeking a Client Service Coordinator to join a fast-paced team in the hair and personal care industry. This role contributes to the client experience from arrival onward by creating a welcoming environment and supporting clients through a personal journey. It is more than a typical front desk position, involving close collaboration with styling and service teams and assistance with client, appointment, transaction, retail, and general service needs. The company describes its environment as fun, supportive, and inclusive, and values employees’ unique experiences, perspectives, and cultural backgrounds.

Requirements

• At least one year of experience in customer service, hospitality, retail, a salon, a medical office, or a similar area.
• Warm, professional communication skills.
• Strong organization and time management skills.
• Comfort using scheduling, point-of-sale, or business software.
• Dependability and the ability to stay composed in a busy environment.
• Genuine enjoyment of helping people and working as part of a team.

Responsibilities

• Welcome clients and visitors with warmth and professionalism.
• Answer calls and help clients get the information they need.
• Schedule and confirm appointments.
• Process transactions accurately.
• Partner with styling and service teams to keep the day running smoothly.
• Help with retail and service opportunities.
• Support clients with questions, appointment changes, and general needs.
• Step in where needed and work closely as part of a team.

Benefits

• $20 per hour.
• Consistent schedule and dependable hours.
• Paid training.
• Paid vacation, holidays, and personal days.
• Medical, dental, and life insurance, and more.
• 401(k) with company match.
• Tuition reimbursement.
• Ongoing training and opportunities to grow.
• Fun, supportive environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed