Client Service Associate (Teller)- El Cajon, CA
About The Position
California Bank & Trust is seeking a full-time Client Service Associate (Teller) to provide customer service to clients and customers at its El Cajon, California branch. The role is part of a relationship-centered workplace culture that provides associates with tools, training, and opportunities to build strong relationships with clients and coworkers. The bank serves communities, families, and businesses throughout California and operates as a division of Zions Bancorporation. The associate processes client transactions accurately and in accordance with established policies and procedures, maintains an acceptable balancing record, identifies client needs, and provides a range of banking services. The role also resolves client problems, identifies opportunities to cross-sell bank products based on client needs, and performs other duties as assigned. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. The position offers an hourly base salary of $21–$25, depending on job-related factors such as experience.
Requirements
- High school diploma or equivalent.
- At least 6 months of cashiering, customer service, balancing, or other related experience, or successful completion of company-approved training.
- Proficient knowledge of cashiering, balancing, debits, credits, bank products, and/or banking.
- Working knowledge of math.
- Solid balancing and customer service skills.
- Ability to cross-sell bank products based on clients' needs.
Responsibilities
- Accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
- Identify and address clients' needs by providing services that may include opening new accounts, issuing counter checks, performing account maintenance, issuing or activating ATM cards, transferring money, ordering checks, and receiving loan payments.
- Resolve clients' problems through direct personal action or referral to alternative branch or bank resources.
- Identify and maximize cross-sell opportunities by exploring clients' needs.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance starting day one.
- Life and disability insurance.
- Paid parental leave.
- Adoption assistance.
- Health savings, flexible spending, and dependent care accounts.
- Paid training.
- Paid time off.
- 11 paid federal holidays.
- 401(k) plan with company match.
- Profit sharing.
- Mental health benefits, including coaching and therapy sessions.
- Tuition reimbursement for qualifying employees.
- Employee Ambassador preferred banking products.
- Competitive compensation in line with work experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
