Client Human Resources Business Partner III

ADP•UT Home Office, UT

7d•Remote

About The Position

ADP is hiring a field Client HR Business Partner III to support clients across Salt Lake Valley and surrounding areas. This is a home-based remote role for candidates located in the Salt Lake Valley area. The position requires regular in-person client meetings throughout the Salt Lake City market and virtual support for California-based clients. The Client HR Business Partner serves as a trusted advisor to clients, using HR experience, ADP product expertise, and consulting skills to address business challenges. The role supports ADP's largest clients and most complex products and technologies, resolves client issues, and proactively provides information, best practices, and training on ADP solutions. The successful candidate builds relationships with clients and internal partners, communicates clearly, manages a changing workload, and works to exceed client expectations. The role also involves interpreting business issues, recommending solutions and best practices to clients and ADP leadership, and sharing knowledge with less-experienced Consultants and Specialists. Local and occasional out-of-state travel is anticipated for client visits, training, and team meetings.

Requirements

Must be located in the Salt Lake Valley area because the role requires regular in-person client visits.
At least 5–8 years of professional consulting experience, or equivalent experience as a practitioner in a systems-related organization.
At least 5–8 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
Anticipated travel of more than 10%, including local driving to client sites and local or out-of-state travel for training or team meetings.
A college degree is not required; the posting also recognizes qualifying experience or military experience.

Nice To Haves

HR certification, or willingness to pursue certification in the first year.

Responsibilities

Research, troubleshoot, and resolve client problems involving complex products and technologies.
Serve as an HR expert to ADP's largest clients and independently identify solutions to client issues.
Proactively provide clients with information, best practices, and training on ADP solutions.
Communicate with clients using interpersonal skills, HR knowledge, and ADP product knowledge to resolve issues.
Set priorities, organize work, multitask, adapt to changing demands, and provide prompt follow-up.
Strive to exceed client expectations in every interaction and uphold high ethical standards.
Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
Share knowledge and best practices with less-experienced ADP Consultants and Specialists.
Meet clients in person regularly across the Salt Lake City market and virtually support California-based clients.