Client Human Resources Business Partner II
About The Position
ADP is hiring a Human Resources Consultant in Tempe, Arizona. In this hybrid role, you will serve as a trusted HR advisor to ADP’s largest clients, using your HR experience, ADP product expertise, and consulting skills to help solve complex business challenges. You will support complex products and technologies, build relationships with clients and internal partners, and provide clear, professional communication and reliable follow-up. The role calls for independent problem-solving, strong client service, and a commitment to client satisfaction and ADP’s value of integrity. The work arrangement is three days in the Tempe office and two days remote.
Requirements
- At least 3–5 years of professional consulting experience, or equivalent practitioner experience in a systems-related organization.
- At least 3–5 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
- Ability to build relationships with external clients and internal partners.
- Clear, professional communication skills, including over the phone and in writing.
- Ability to work independently, manage competing priorities, multitask, adapt, and follow up promptly.
- A college degree is not required; qualifying experience or military experience may be considered.
Nice To Haves
- HR certification, or willingness to pursue one during the first year.
Responsibilities
- Research, troubleshoot, and resolve client issues involving complex products and technologies.
- Work independently to identify solutions to client problems.
- Proactively provide clients with information, best practices, and training on ADP solutions.
- Communicate with clients using interpersonal skills, HR knowledge, and ADP product knowledge to resolve issues and exceed expectations.
- Set priorities, organize work, multitask, adapt to changing needs, and provide prompt follow-up.
- Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
- Share knowledge and best practices with less experienced ADP Consultants and Specialists.
Benefits
- Benefits begin on Day 1; specific benefits are not listed.
- Ongoing training, development, and mentorship opportunities.
- Company-paid time off for volunteering.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
