Client Care Supervisor

Family Resource Home Care • McMinnville, OR

3d • $48,000 • Onsite

About The Position

Family Resource Home Care is hiring a Client Care Supervisor for its McMinnville branch. The role focuses on sales, client relationships, and oversight of care plans, working with branch staff to support client well-being and business growth. The position involves office work and visiting clients in their homes.

Requirements

• At least 2 years of experience in sales, marketing, or business development; healthcare or home care experience is preferred.
• A proven track record of meeting goals.
• Excellent written and verbal communication skills.
• A customer-focused approach and passion for quality care.
• A friendly manner and ability to build lasting relationships.
• Ability to work independently and as part of a team.
• Comfort with visiting clients in their homes.
• Valid driver’s license, auto insurance, clean driving record, and access to a vehicle.

Nice To Haves

• Healthcare or home care experience.

Responsibilities

• Conduct assessments for potential clients to understand their needs.
• Build trust with clients and their families.
• Present customized care plans to bring in new clients.
• Maintain strong relationships with current clients.
• Monitor clients’ health conditions and needs.
• Provide exceptional customer service and address concerns.
• Visit clients regularly to assess their well-being.
• Update care plans as clients’ needs change.
• Keep accurate client documentation.
• Give clear directions for caregivers.
• Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
• Identify opportunities to increase billable hours and services.
• Implement marketing initiatives to attract new clients.

Benefits

• Competitive salary plus performance-based bonus incentives.
• Health, dental, and vision benefits.
• Paid mileage reimbursement.
• Company-paid life and AD&D insurance.
• Three weeks of vacation in the first year.
• 11 paid holidays.
• Ongoing training and professional development.
• Company matching 401(k).
• Operations Academy training for new hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed