Client Care Coordinator Supervisor

Westhab, Inc•New York, NY
•$85,000 - $90,000•Onsite

About The Position

The LCSW Supervisor coordinates inpatient and outpatient mental health and substance abuse services for a 97-unit family shelter serving families with children. The position also provides clinical guidance and supervision to LMSWs at other family shelter sites. The role requires an LCSW and reports to the Shelter Program Director. The supervisor oversees clinical and general staff, monitors assessments and referrals, coordinates workshops and support groups, and provides psychosocial assessment, treatment planning, consultation, crisis intervention, and stabilization. The role also maintains and reviews documentation, identifies program needs, and makes recommendations. Some after-hours or weekend follow-up may be needed in response to emergencies.

Requirements

  • Licensed Clinical Social Worker (LCSW) credential from a school of social work accredited by the Council on Social Work Education (CSWE).
  • At least two years of experience in an area of specialized social work practice.
  • Supervisory experience.
  • Knowledge and experience using medical and mental health diagnoses, disabilities, and treatment procedures.
  • Knowledge and skill in using computer software applications for drafting documents, data management, and tracking.
  • Familiarity with CARES.

Nice To Haves

  • Fluency in Spanish is highly desirable.

Responsibilities

  • Provide clinical supervision and oversight to six LMSWs and general supervision to two Recreational Specialists.
  • Track completion of psychosocial assessments, mental health and substance use referrals, groups and workshops, and linkage agreements.
  • Coordinate and/or facilitate weekly mental health and substance abuse workshops and onsite client support groups.
  • Use knowledge of community resources to make appropriate referrals to community and governmental agencies and coordinate services.
  • Independently assess clients’ psychosocial functioning and needs; formulate and implement treatment plans identifying problems, strengths, weaknesses, coping skills, and needed assistance; and train other social workers to perform these tasks.
  • Conduct psychosocial assessments and provide treatment from a strength-based, client-centered perspective to individuals from diverse socioeconomic, cultural, ethnic, and educational backgrounds.
  • Provide consultation to staff about clients’ psychosocial needs and the effects of psychosocial problems on health care and treatment compliance.
  • Provide crisis intervention and stabilization as needed, including possible after-hours or weekend follow-up to emergency situations.
  • Maintain, review, and sign off on required documentation and reports, and submit them in a timely manner.
  • Identify program needs and make recommendations.
  • Perform related tasks as assigned.
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