Client Care Coordinator
About The Position
FirstLight Home Care is seeking a Care Coordinator to help provide high-quality, compassionate non-medical home care. The role focuses on building relationships with clients and caregivers, coordinating and supervising client services, and supporting caregiving excellence. The coordinator manages day-to-day office and field operations, conducts in-home evaluations, and recruits, trains, and supervises caregivers. The position is in person and is listed as full-time or part-time, with expected hours of 40 per week. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with weekends as needed.
Requirements
- One to three years of home care or healthcare industry experience and/or training.
- Strong management or supervisory experience in a team-oriented workplace.
- One year of experience using WellSky.
- Previous scheduling and planning experience.
- Exceptional interpersonal and communication skills.
- Outstanding relationship-building and leadership skills.
- Ability to effectively manage the demands of the job.
Responsibilities
- Establish rapport with caregivers and clients.
- Manage day-to-day office and field operations to ensure quality assurance of services.
- Perform initial and ongoing in-home evaluations.
- Introduce caregivers and coordinate and supervise client services.
- Recruit, train, and supervise caregivers.
- Take initiative and determine actions to meet goals.
Benefits
- Exceptional support team.
- Fun, supportive, and safe working environment.
- Rewards and recognition programs.
- Comprehensive paid training.
- Competitive salary.
- Flexible schedule.
- Health insurance reimbursement.
- Paid time off.
- Car allowance.
- Phone allowance.
- Culture of Care environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
