Client Care Coordinator
Life's At Home Care, LLC•Virginia Beach, VA
•$55,000 - $60,000
About The Position
Life’s At Home Care is hiring a Client Care Coordinator to help clients get started with care and maintain communication with families and caregivers to ensure care is going well. The role is 40 hours per week, primarily office-based, with about 25% local fieldwork that includes travel. Field time may vary based on new admissions and client needs. The coordinator works with the Branch Manager, RN, and scheduler to support admissions, caregiver coordination, quality visits, and current client records.
Requirements
- Experience in care coordination, client service, case management, or caregiver supervision.
- Professional communication, sound judgment, discretion, and dependable follow-through.
- Strong computer and organizational skills.
- Valid driver’s license, reliable transportation, and an acceptable driving record.
- Ability to meet background screening requirements.
Nice To Haves
- A degree in social work or human services is preferred.
- Experienced CNAs with strong office and coordination skills are welcome.
Responsibilities
- Coordinate admissions and caregiver matching, and provide in-person introductions during first shifts.
- Check in with clients and caregivers, resolve concerns, and follow through on solutions.
- Conduct targeted quality visits and group nearby stops to reduce driving.
- Support caregiver orientation and coaching with the RN, and present caregiver recognition awards.
- Keep WellSky records current and coordinate with the Branch Manager, RN, and scheduler.
Benefits
- PTO
- Medical, dental, and vision benefits
- Retirement plan
- Performance bonus opportunity
- Business mileage reimbursement under agency policy
- Paid continuing education
- Opportunities to learn and grow
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
