Client Care Coordinator

Acacia Network • New York, NY

9d

About The Position

Acacia Network is seeking a Client Care Coordinator/Social Worker in New York City to coordinate services related to clients’ mental health, including diagnosis, assessment of needs, and referrals. The role provides therapy for clients with special needs and conducts focused groups addressing issues such as post-traumatic stress and abuse. The coordinator conducts initial psychosocial histories and supports mental health care following clients’ completion of inpatient programs. The position works closely with primary counselors, the program Nurse Practitioner-Psychiatrist, and interdisciplinary treatment teams. The stated annual salary is $72,000, based on relevant experience.

Requirements

• Master of Social Work degree from an accredited institution.
• New York State Licensed Master Social Worker (LMSW) or Licensed Mental Health Counselor (LMHC).
• Two years of post-graduate experience providing social work services.
• Previous relevant experience delivering social services in a DHS-regulated shelter environment.
• Knowledge of DHS policies, procedures, and protocols.
• Ability to handle sensitive issues with diplomacy and discretion.
• Ability to use business acumen in exercising sound judgment and decision-making.
• Experience working with Microsoft Office.

Nice To Haves

• Experience serving chemically dependent and/or mentally ill individuals is preferred.
• Bilingual skills are a plus.

Responsibilities

• Conduct initial psychosocial history interviews for clients during the admission/orientation phase.
• Determine mental health status during admission/orientation and at other appropriate points in treatment.
• Coordinate mental health treatment and referrals for clients throughout all treatment phases.
• Consult with primary counselors regarding clients with special needs.
• Provide supervision or treatment for cases requiring social-worker-level involvement by managed care or other referral agencies.
• Attend seminars and training on pertinent issues.
• Develop and maintain referral connections with outside agencies and organizations to meet clients’ needs.
• Participate in interdisciplinary treatment teams and case conferences.
• Maintain up-to-date case notes for clients on the caseload.
• Work closely with the program Nurse Practitioner-Psychiatrist.
• Provide therapy for clients with special needs and conduct focused groups on issues such as post-traumatic stress and abuse.

What This Job Offers

• Job Type: Full-time