Client Care Coordinator

Life's At Home Care • Virginia Beach, VA

3d

About The Position

Life’s At Home Care is a growing home care agency that helps clients remain safe and independent at home through compassionate, dependable, personalized care. The Client Care Coordinator helps new clients get started and stays connected with families and caregivers to ensure care is going well. This is a 40-hour-per-week role primarily based in the office, with about 25% local fieldwork, including travel. Field time may vary with new admissions and client needs.

Requirements

• Experience in care coordination, client service, case management, or caregiver supervision.
• Professional communication, sound judgment, discretion, and dependable follow-through.
• Strong computer and organizational skills.
• Valid driver’s license, reliable transportation, and an acceptable driving record.
• Ability to meet background screening requirements.

Nice To Haves

• A degree in social work or human services is preferred.
• Experienced CNAs with strong office and coordination skills are welcome.

Responsibilities

• Coordinate admissions, caregiver matching, and in-person first-shift introductions.
• Check in with clients and caregivers, resolve concerns, and follow through on solutions.
• Make targeted quality visits and group nearby stops to reduce driving.
• Support caregiver orientation and coaching with the RN, and present caregiver recognition awards.
• Keep WellSky records current and coordinate with the Branch Manager, RN, and scheduler.

Benefits

• PTO
• Medical, dental, and vision benefits
• Retirement plan
• Performance bonus opportunity
• Business mileage reimbursement under agency policy
• Paid continuing education

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed