Full Time Client Advisor- Roosevelt Field

Vince•Garden City, NY

47d•$20 - $21

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded Client Advisor (Sales Supervisor) who leads through selling and elevates every client interaction. The role is for a top performer who consistently exceeds sales goals, manages a client book, and turns client interactions into meaningful sales opportunities. The Client Advisor sets the tone for the store by demonstrating strong selling behaviors, luxury service standards, and extensive product knowledge. The position pays $19–$20 per hour, plus eligibility for sales-based incentive programs. Salary depends on factors including experience, skills, and geographic location. Responsibilities may change based on business needs.

Requirements

At least 2 years of experience in retail sales; luxury retail experience is preferred.
Proven ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including understanding clients, building rapport, and closing sales without pressure.
Deep understanding of the Vince brand identity and ability to connect clients with the Vince aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Positive, motivating energy and ability to contribute to a collaborative, high-performing team.
Self-motivated, goal-oriented, and proactive in generating business.
Comfort with POS systems, CRM tools, and Microsoft Office.
Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Experience in a luxury retail environment.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Build a deep understanding of Vince fabrics, fits, construction, and design intent, and use that knowledge to inspire confident purchasing decisions.
Cultivate and grow a robust client book through proactive outreach, including SMS, email, personalized follow-up, and referrals, to generate repeat business and deepen client loyalty.
Speak confidently about the Vince aesthetic and turn styling conversations into meaningful, brand-focused interactions that drive sales.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model best-in-class selling and clienteling behaviors on the floor to inspire and elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, including loss prevention and operational procedures.

Benefits

Medical, dental, and vision coverage.
Flexible spending and health savings accounts with employer funding.
401(k) with employer match.
Paid time off for vacation, sick, and personal days, as well as company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home and auto, and legal insurance.