Service Associate, Full Time - Roosevelt Field

Macy's•Village of Garden City, NY

4d•$18 - $26•Onsite

About The Position

The Service Associate role supports the daily operations of a Bloomingdale’s store and helps deliver a smooth, enjoyable customer experience. The position involves assisting customers and colleagues with questions, resolving credit and loyalty card issues, greeting customers in person and by phone, and connecting customers with a Selling Team professional. It also includes Cash Office responsibilities such as handling deposits, loans, currency exchange, and managing super funds, as well as assisting with gift wrapping and selling gift cards and greeting cards.

Requirements

High school diploma or equivalent; candidates with this qualification are encouraged to apply.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.

Responsibilities

Greet and engage customers, providing a genuine and friendly luxury customer experience.
Work with customers and colleagues to resolve credit card and loyalty card issues and answer questions.
Greet customers in person and on the phone and connect them with a Selling Team professional.
Execute Cash Office functions, including deposits, loans, currency exchange, and managing super funds.
Respond to customer and store colleague questions.
Assist with gift wrapping and sell gift cards and greeting cards.