Personal Shopper Associate, Full Time - Roosevelt Field
About The Position
The Personal Shopper is a highly engaged seller who serves Bloomingdale’s most valuable clients. The role focuses on maximizing sales and building long-term, high-value relationships through expert fashion guidance, personal service, and knowledge of luxury products. Personal Shoppers assist clients throughout the store with personal, home, and gifting needs, act as a store resource and leader for fashion education and selling techniques, and represent the Bloomingdale’s brand. In partnership with the General Manager and Special Events Manager, the Personal Shopper builds community connections and personal relationships that generate goodwill and business. Other duties may be assigned.
Requirements
- High school diploma or equivalent.
- 3–5 years of related experience.
- Excellent written and verbal communication skills.
- Ability to read, write, and interpret documents.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Strong analytical and problem-solving skills.
- Ability to work independently with minimal supervision.
- Ability to react and adapt to changing priorities.
- Leadership ability, including setting clear expectations for leadership behavior and accountability for results.
- Ability to work a flexible schedule based on department and store or company needs, potentially including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
Responsibilities
- Provide a high-touch, personal shopping experience and follow up consistently to confirm satisfaction and offer additional service.
- Support clients’ personal and family wardrobe, home, cosmetics, and gifting needs; anticipate occasions and holidays and proactively suggest gifts.
- Use knowledge of alterations and fit to support clients and drive sales.
- Help clients edit, refine, and style wardrobes in store and through in-home appointments.
- Manage time and productivity effectively, using available technology to maximize efficiency.
- Understand the Bloomingdale’s app and teach clients how to use it; use wish lists to share products clients like.
- Use social media to follow fashion trends and pop culture, and encourage user-generated content through memorable experiences.
- Provide clients with premium product access and use tools such as search and send, special orders, and online look books to locate and sell merchandise beyond the store.
- Seek product knowledge and confidently sell luxury products.
- Host seasonal fashion presentations and private events in the store, and support events in local stores where appropriate.
- Merchandise Personal Styling offices and demonstrate effective product mixing.
- Develop luxury clients interested in attending unique events.
- Build trusting relationships with clients.
- Build community ties, particularly with local charities, and support Bloomingdale’s community presence while creating business opportunities.
- Assist the General Manager in acquiring new high-value clients through networking.
- Serve as a store fashion leader by sharing trends and selling initiatives.
- Cultivate relationships with product designers and buyers to secure limited-availability products for Personal Shopping, particularly luxury products.
- Support the store’s overall service standard by assisting clients throughout the building.
Benefits
- Day-1 medical, dental, and vision benefits for eligible colleagues.
- Competitive pay.
- Paid time off.
- Flexible holiday time off and flexible scheduling.
- Instant access to earned wages with PayActiv.
- Enhanced benefits, including pet, home, and auto insurance.
- 401(k) plan options.
- Bonus earning opportunities.
- Growth potential opportunities.
- Employee discount at Bloomingdale’s and Macy’s stores.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
